If your site administrator is no longer active with the organisation, then in order to change the administrator of a site in circumstances like this, the secretary or chairman must send a hard-copy letter as an attachment to our support team here, on headed notepaper, requesting the change and nominating the replacement, who must be a registered play-cricket user (with their own username and password) and a member of your site (either active or pending) with that username and password. We can then make the necessary changes.
NB We must have independent written authorisation from a senior official of the body concerned as we are granting access to personal data
Please be aware that admin roles for sites are vested in individuals, not on a generic basis, and that amending the login of a previous administrator with your details or matching records together for two different people in order to circumvent this process can have serious implications for the data on your own and other sites. Please follow the instructions above.