Club Contact Questionnaires

Competition site administrators now have a function which allows them to communicate more easily with all officials who belong to clubs playing in a league division.

Where the administrator has incomplete contact details, he may issue a questionnaire to the club asking for updates. This action will produce a pending item on a club’s Admin Home page under Your Actions:

There may be more than one questionnaire to view if the club has teams in different leagues.

Select the view icon to open the questionnaire.

In the following example, there are a number of incomplete items:

Information appearing in red is that which has been supplied by the league administrator and needs confirmation or correction as appropriate.

Click the Edit button to make changes.

This example illustrates the input from the league administrator in the left column and the information taken from the club’s About Us page in the right column.

Since the league has completed some of the details and the club’s name field contains a different entry, click ‘Search’. You would also do this if the details supplied by the league were incorrect.

Note: If the names match and you agree that the details supplied by the league administrator are correct, click on the forward arrows to copy the detail from one column to the next and then save the changes.

A search for the name provided by the league administrator will take place. In this case, the search has found a matching name so click on the Select icon.

The current contact details will be populated from the member database - click the Save button after you have checked the details and made changes if necessary.

If the search fails to find the league's entry, click the Add New Member button if the league details are correct.

If the name is incorrect, then amend the surname and perform the search again, making a selection if the person exists in the member database.

In the next example, there are no details for a Club Welfare Officer.

When the Edit button is clicked, you will get the following:

If you choose the Add New Member option, the following screen will appear:

Do make a point of checking that the information, particularly the email address, is up to date.

Complete any missing information and click the Save button to add the person to your member database.

 Now click the Save button from the following page to complete this line of the questionnaire:

You will be returned to the questionnaire - note that the line which was previously displayed in red, is now black.

In this final example, the Head Groundsman is named as a club official but there are no contact details for him.

Click the Edit button and the system indicates that the person’s contact details aren’t available from the club’s About Us page since none of the fields have been populated.

If you complete the right hand column and save the information, the About Us details on your site would be updated with the email address and contact numbers (visible when editing) and the league administrator would have up to date phone numbers but your member database would not be updated.

In this case, you may wish to update any details on your member database before completing the questionnaire.

There is a copy facility which allows you to copy the details from an existing contact to populate the required fields. This feature is useful if you have one person fulfilling more than one role.

Select the Copy icon to bring up the list of club officials and select the details for the official to be copied. In this case, the Hon. Fixture Secretary is also the Hon. Treasurer.

Whatever details are available will be copied over.

Note: Details such as email address and phone numbers that are stored in the About Us section will be available to the public. It is possible to use different contact details in About Us from the personal details stored in the member record e.g. a club email address.